Subscription Policy

Effective Date: 20/08/2024

1. Introduction

This Subscription Policy (“Policy”) governs the terms and conditions of subscriptions to the services offered by MoirAi on our website, moiraisecurity.co.uk (the “Site”). By subscribing to our services, you agree to this Policy.

2. Subscription Plans

MoirAi offers various subscription plans (collectively, the “Plans”) to meet the diverse needs of our customers. Details of our Plans, including features, pricing, and duration, are available on the Site. We reserve the right to modify, terminate, or replace our Plans at any time.

3. Subscription Process

To subscribe to a Plan, you must:

Create an account on the Site.
Select your desired Plan.
Provide accurate payment information.
Agree to this Policy and our Terms of Service.

Upon successful completion of the subscription process, you will receive a confirmation email with details of your subscription.

4. Payment Terms

Billing Cycle: Subscriptions are billed on a recurring basis as specified in the Plan (e.g., monthly, annually).
Payment Method: We accept various payment methods, including credit/debit cards and electronic payment services. By providing payment information, you authorize us to charge the applicable subscription fees to your chosen payment method.
Failed Payments: If a payment fails, we will attempt to process the payment again. If the payment continues to fail, we may suspend or terminate your subscription.

5. Automatic Renewal

Unless you cancel your subscription before the end of the current billing cycle, your subscription will automatically renew under the same terms and conditions. You authorize us to charge the applicable subscription fees to your chosen payment method at the beginning of each renewal period.

6. Cancellation and Refunds

Cancellation: You may cancel your subscription at any time by logging into your account and following the cancellation instructions. Cancellations will take effect at the end of the current billing cycle.
Refunds: We do not offer refunds for partially used subscription periods. If you cancel your subscription, you will continue to have access to the service until the end of your current billing cycle.

7. Changes to Subscription Plans

We reserve the right to change the pricing and features of our Plans. If we make significant changes, we will provide you with reasonable notice via email or through the Site. Continued use of the service after such changes will constitute your acceptance of the new terms.

8. Account Management

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

9. Termination

We reserve the right to terminate your subscription and access to the Site for any reason, including but not limited to violation of this Policy or our Terms of Service. Upon termination, you will lose access to any subscription benefits.

10. Contact Us

If you have any questions or concerns about this Subscription Policy, please contact us at:

Email: moirai@newtonsystems.co.uk
Address: MoirAi, 38 Humberston Avenue, Humberston, Lincolnshire, DN364SP.